Terms and Conditions
Welcome to Vetenex. These Terms and Conditions govern your use of our website https://vetenex.com and the purchase of products from us. By accessing or using our website, you agree to be bound by these terms.
1. Definitions
- “Website” refers to https://vetenex.com
- “We”, “Us”, “Our” refers to Vetenex
- “User”, “You” refers to any person accessing or using the website
- “Products” refers to veterinary medicines, animal feed supplements, and healthcare products sold on the website
2. Use of Website
By using this website, you confirm that:
- You are at least 18 years of age
- You will use the website only for lawful purposes
- You will not misuse or attempt to disrupt the website or its services
3. Product Information
We make every effort to display accurate product information, including descriptions, images, pricing, and availability.
However, slight variations may occur, and we do not guarantee that all product details are error-free.
4. Orders and Payments
- All orders are subject to availability and acceptance
- Prices are listed in Indian Rupees (INR) and may change without prior notice
- Payments are processed securely through third-party payment gateways
- We reserve the right to cancel or refuse any order at our discretion
5. Shipping and Delivery
Shipping timelines and charges are detailed in our Shipping Policy.
Delivery delays caused by courier partners, incorrect addresses, or unforeseen events are beyond our control.
6. Returns and Refunds
Returns, replacements, and refunds are governed by our Refund & Returns Policy.
Due to the nature of veterinary products, certain items may not be eligible for return.
7. User Accounts
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your login credentials
- You agree to provide accurate and up-to-date information
- We reserve the right to suspend or terminate accounts for misuse
8. Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Provide false or misleading information
- Attempt unauthorized access to our systems
- Copy, reproduce, or misuse website content without permission
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and design, is the property of Vetenex and protected under applicable intellectual property laws.
Unauthorized use is strictly prohibited.
10. Limitation of Liability
Vetenex shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use of the website
- Use or misuse of products
- Delays or interruptions in service
Users are advised to consult a qualified veterinarian before using any product.
11. Disclaimer
Products sold on this website are intended for animal use only.
Information provided on the website does not replace professional veterinary advice.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
13. Termination
We reserve the right to terminate or restrict access to the website without prior notice if these Terms are violated.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
15. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.
16. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Vetenex
📧 Email: vetenexofficial@gmail.com
🌐 Website: https://vetenex.com