Privacy Policy for Vetenex.com – Ecommerce Website for Animal Pet Food Supplements
Effective Date: [29.07.2023]
At Vetenex.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we use and safeguard it, and the choices you have regarding your information while using our website. By accessing and using Vetenex.com, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please refrain from using our website.
- Information We Collect:
a. Personal Information: When you make a purchase or register on our website, we may collect certain personal information such as your name, email address, shipping address, phone number, and payment details.
b. Account Information: If you create an account with us, we may store and collect information related to your account settings, preferences, and order history.
c. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, device information, and browsing behavior.
d. Communication Data: When you contact our customer support or communicate with us through emails or other channels, we may collect and retain the information you provide us.
- Use of Information:
a. Order Processing: We use your personal information to process and fulfill your orders, update you on the status of your purchases, and deliver your products.
b. Account Management: If you create an account, we use your account information to manage your account, personalize your shopping experience, and maintain communication with you about your account.
c. Marketing and Communication: With your consent, we may use your contact information to send you promotional offers, updates about our products, and relevant marketing communications. You can opt-out of marketing emails at any time.
d. Website Improvement: We use website usage information to analyze trends, improve our website’s functionality, and enhance user experience.
e. Customer Support: We may use communication data to respond to your inquiries, address your concerns, and provide customer support.
- Data Security:
a. Protection Measures: We implement appropriate security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.
b. SSL Encryption: All sensitive information, such as payment details, is transmitted via Secure Socket Layer (SSL) technology to ensure the secure transfer of data.
- Third-Party Sharing:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you.
b. Legal Obligations: We may disclose your personal information if required by law or in response to a valid legal request.
- Cookies and Tracking:
a. Cookies: We use cookies and similar technologies to enhance your browsing experience, store your preferences, and gather website usage information.
b. Third-Party Cookies: Some third-party services used on our website may also place cookies on your device. We do not have control over these cookies, and you should review their respective privacy policies.
- Your Choices:
a. Account Management: You can review and update your account information by logging into your account on our website.
b. Marketing Communications: You have the option to opt-out of marketing communications by following the instructions provided in the emails or by contacting us.
c. Cookies: You can manage your cookie preferences through your browser settings.
- Children’s Privacy:
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly remove such information from our records.
- Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted on this page, and the effective date will be revised accordingly.
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at support@vetenex.com
By using Vetenex.com, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as outlined herein.
